Phone: 757.220.3375     Fax: 757.220.3380

Frequently Asked Questions

What time should I arrive for my appointment?

New patients are asked to arrive 10-15 minutes before your scheduled appointment to complete paperwork. Existing patients may arrive at your given appointment time.

What should I bring with me to my appointment?

Please bring your:

  • driver’s license/identification cards
  • insurance cards
  • list of current medications
  • previous medical history
  • your doctor’s names and phone numbers

If you wear glasses, please bring those with you, too.

What insurance plans do you take?

We accept Medicare and most other major insurance plans.

Is your office handicap/wheelchair accessible?

Yes. There is easy wheelchair access to our office. The entrance, bathrooms and exam rooms are all ADA approved.

Will my eyes be dilated?

We like to dilate all new patients and most returning patients depending on the diagnosis. Pupil dilation lets us examine the structures in the back of the eye where the retina and optic nerve are located.


It has been said that the eye is the window to the soul because these structures may reveal things about the health of the body. For example, hypertension (high blood pressure) and diabetes are sometimes noticed first in the eye. Pupil dilation also lets us evaluate the retina for damage from macular degeneration, diabetic retinopathy and glaucoma. A dilated exam is the only way to be certain the peripheral retina is attached and that there are no retinal tears.

How long will my pupils stay dilated?

In general, your pupils will stay dilated for about 3 to 6 hours. Dark-colored eyes do not stay dilated as long as light-colored eyes.

What can I expect during my exam?

An eye exam involves a series of tests designed to evaluate your vision and check for eye diseases. It usually begins with an ophthalmic technician asking about your medical history and any vision problems you might be experiencing. Next, the visual acuity, pupils, visual fields, and intraocular pressure are measured. If a dilated exam is indicated, dilating eye drops are instilled.


Dr. Nordlund will use a slit-lamp examination to examine the cornea, iris, lens, and anterior chamber of your eye. The structures in the back of your eye including retina, optic disc, and the underlying layer of blood vessels that nourish the retina (choroid), are examined by using a special lens. The peripheral retina is evaluated by indirect ophthalmoscopy. Each eye is examined by using a bright light mounted on his forehead and a lens while you are in a reclined position. This type of exam lets him see your eye in great detail and in three dimensions.


Your diagnosis and the health of your eye will determine if other tests are needed. These tests can be done in the office.

How long will my appointment take?

You should plan on being in our office for at least an hour for a dilated examination. If additional specialized tests or treatment are needed, your appointment may take longer.

Should I bring someone with me?

Family and friends are always welcome in our office. Sometimes it is helpful having another ‘pair of ears’ to listen along with you. If you do not feel confident driving with your eyes dilated, a driver may be helpful.

If you have any further questions, please feel free to contact our office.