FAQ

Frequently Asked Questions

What time should I arrive for my appointment?

If you are a new patient to our office, please arrive 10-15 minutes before your scheduled appointment time to fill out paperwork. Otherwise, arrive at your given appointment time.


What should I bring with me to my appointment?

Please bring your driver’s license/identification card and your insurance cards. Also, please bring a list of your current medications, previous medical history, and your doctor’s names and phone numbers. If you wear glasses, please bring those with you too.


What insurance plans do you take?

We accept Medicare and most other major insurance plans.


Is your office handicap/wheelchair accessible?

Yes. There is easy wheelchair access to our office. The entrance, bathrooms, and exam rooms are all ADA approved.


Will my eyes be dilated?

We like to dilate all new patients and many returning patients. Pupil dilation is extremely important because it allows us to examine the structures in the back of the eye that cannot be adequately examined and tested unless the pupil is dilated. The back of the eye is where the retina and optic nerve are located. It has been said that the eye is the window to the soul because these structures may reveal things about the health of the body. For example, hypertension (high blood pressure) and diabetes are sometimes noticed first in the eye. It also lets us evaluate the retina for damage from macular degeneration, diabetic retinopathy, and glaucoma. A dilated exam is the only way to be certain the peripheral retina is attached and that there are no retinal tears.


How long will my pupils stay dilated?

In general, your pupils will stay dilated for about 3 to 6 hours. Dark-colored eyes do not stay dilated as long as light-colored eyes. We can use drops to shorten the length of dilation.


What can I expect during my exam?

An eye exam involves a series of tests designed to evaluate your vision and check for eye diseases. It usually begins with a certified assistant asking about your medical history and any vision problems you might be experiencing. Next, the visual acuity, pupils, visual fields, and intraocular pressure are measured. If a dilated exam is indicated, dilating eye drops are instilled.

Dr. Nordlund will use a slit-lamp examination to examine the cornea, iris, lens, and anterior chamber of your eye. The structures in the back of your eye including; the retina, optic disc, and the underlying layer of blood vessels that nourish the retina (choroid), are examined by using a special lens at the slit lamp. The peripheral retina is evaluated by indirect ophthalmoscopy. Each eye is examined by using a bright light mounted on his forehead and a lens while you are in a reclined position. This type of exam lets him see your eye in great detail and in three dimensions.

Your diagnosis and the health of your eye will determine if other tests are needed. All of these tests can be done in the office.


How long will my appointment take?

Dilation and examination take time to complete, so you should plan on being in our office for at least an hour. If additional specialized tests are needed, your appointment may take longer than one hour.


Should I bring someone with me?

Family and friends are always welcome in our office, in the exam rooms, and when testing or treatment is needed. Sometimes it is helpful having another ‘pair of ears’ to listen along with you.


If you have any further questions, please feel free to contact our office.